Demand Management
Standardize, consolidate and centralize all demand.
Effective demand management enhances visibility by standardizing, consolidating and centralizing the collection of all data related to the demand process.

Project requests can originate from anywhere within the organization. Lacking a demand management process to bring order to this chaos, it’s impossible to know what is being worked on and by whom. Powerful demand management capabilities are a foundational component of any effective PPM process. They not only standardize the intake across the enterprise, they can also help streamline capital planning while still providing individual business units with the autonomy they require.

Consolidate demand across the business

Establish the right process to centralize all demand. Standardized templates and governance processes can streamline the intake process to help consolidate data collection while still providing the appropriate amount of flexibility and autonomy for individual business units.

Build better business cases

Online forms capture and manage all information pertaining to each request in one centralized business case. This enables the organization to eliminate disconnected libraries of excel, word and PowerPoint documents associated with projects, making it easy to govern and report on the completion of required information at each stage of the workflow.

Intelligent forms

Establish the conditional logic and validation rules to ensure that the right information is displayed to the right people at the right time. Based on the initial fields that a particular user selects, additional fields may be shown to gather the required information. This makes each business case more dynamic by ensuring that the appropriate fields and forms are displayed at the right point in the process

Generate powerful cost/benefit analysis

To truly gauge the financial viability of an investment, world-class organizations go beyond simply using custom fields and excel and capture time-phased cost and benefit analysis within the business case itself. Leveraging best practices, it’s relatively easy to generate the standardized financial metrics required to measure ROI, NPV, and more.

Create accurate resource estimates

Capturing high level resource plan information – disconnected from the schedule – enables the organization to understand what types of resources (i.e. developer, analyst etc.) will be needed to undertake a particular project. This resource requirement information captured from the demand can then be used to conduct capacity planning analysis.

Generate powerful scoring assessments

Easily define any number of objective scoring assessments to help evaluate and prioritize competing requests. These can represent a variety of dimensions including strategic value, risk, probability of success, architectural fit and more, and can be snapshotted and trended throughout the project.

Capture inter-dependencies between projects and portfolios

Mapping project and portfolio dependencies helps you quickly see the cross portfolio impact of any decision. Powerful Associations & Relationships feature makes it easy to see project dependencies, as well as enterprise portfolio dependencies, providing the visibility needed to understand how a specific project supports a program, enhances an application, impacts a business capability and much more.

Compare metrics using powerful snapshots

Snapshots can be automated at any stage transition in the workflow to record an auditable record of a business case at different funding points. This enables the organization to compare estimates at different funding points in the workflow. Upon project completion, it’s easy to compare total cost, work and other metrics with the snapshots to derive estimating accuracy metrics.

Quickly identify potentially redundant initiatives

With all requests in one location, it’s easy to quickly see cross-portfolio relationships and make better investment decisions. For example, multiple projects that impact the same capability and / or application could suggest redundancy. Having the transparency to quickly identify those potential redundancies makes it easier to eliminate needless investments.

Automate reports and dashboards

Leveraging Microsoft BI, it’s easy to create project level business case reports and dashboards that support all capabilities. Easy-to-read project summaries provide stakeholders with enhanced visibility into demand across all portfolios.

Streamline budgeting and approvals

Streamline departmental budgeting, automate and streamline approval notifications and maintain an auditable record of all funding approvals. Flexible workflow helps define and streamline approval notifications, which can then be routed to the appropriate stakeholders. Different approval techniques can be applied (e.g. first response drives the approval or rejection, consensus, escalation hierarchy etc.)